AI Customer Feedback Company Viable secures $5 million in new funding, bringing the total to $9 million

Funding to enable continued acceleration of packet analysis using a combination of its own software and OpenAI’s GPT-3

SAN FRANCISCO, CA, May 12, 2022 (GLOBE NEWSWIRE) — Leading AI company Viable, the only qualitative AI company to provide natural language query on customer feedback, today announced the closing of $5 million primarily for growth and research. development and new. rents. Streamlined Ventures led the round due to its interest in applying artificial intelligence, with the participation of former investors Craft Ventures and Javelin Venture Partners. The tour also includes investments from Merus Capital, GTMFund, STRΛTMINDS, Tempo Ventures, Micheal Liou, Bill Butler and Samvit Ramadurgam.

Using its proprietary technology powered by OpenAI’s GPT-3, Viable is able to analyze massive amounts of data and deliver high-resolution customer feedback reports. The new initial round will enable Viable to expand its efforts to reach the market, build deeper analytical capabilities and grow its team across marketing, sales and engineering.

Viable Founder/CEO Dan Erickson says, “Creating simple solutions to complex problems is at the core of our mission. We believe product teams deserve a better user experience than what is currently available in the market and we have been able to simplify the analysis of qualitative data packets with GPT-3 and proprietary software We look forward to the innovative and unique product improvements that we will be able to make with the capital raised in this round.”

“We are excited to support Viable as the company continues to build much-needed technology for business and product teams,” said Ullas Naik of Streamlined Ventures. “The intersection of NLP and applied AI is a link we’re really excited about, and we look forward to helping lead the Vable.”

Since its founding in 2020, Viable has built strong relationships with clients across industries. David Ting, Senior Vice President of Engineering, Nylas, a viable client and developer API platform says, “The AI ​​in Viable is able to extract trends in our observations which we then validate by comparison with manually generated reports. A growing problem with authentication that we immediately started working on to fix, complaints about authentication are now down 65%!”

about viable

Viable provides analytics software to make customer feedback actionable through automated grouping, structuring, and text analysis. With Viable, businesses can ask any question and in seconds get plain language answers from customer surveys, help desk tickets, app store reviews and more. Powered by GPT-3, an advanced language model, Viable powered by Javelin Venture Partners and Craft Ventures. Visit

CONTACT: Danielle Paz Rally Point PR 9176133356 [email protected]

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