Reader Question: What Travel Insurance Do I Recommend?

One LoyaltyLobby reader left us with a question about travel insurance that I would recommend to someone traveling to Southeast Asia.

Readers are encouraged to submit questions, comments or opinions to us via email, Facebook, or Twitteror Instagram. We’ll try to cover them here a few times a week.

Here is the question from the reader:

Hi John, can you write an article on health insurance you have used and recommend for each country: Thailand, Singapore, Indonesia, and Vietnam?

It’s basically impossible to have a general suggestion of what travel insurance you should have since there are a few issues to consider:

1. Your country of residence

2. Continuous or per trip insurance

3. Global or regional coverage

4. What does it include? (Health, Troubles and Baggage)

5. Coverage amounts

6. Service network

7. Exceptions

Many insurance products are only available for purchase in your country of residence. You must decide if it is beneficial to have continuous coverage (it makes sense if there are several trips per year).

Annual insurance products tend to be relatively cheap in Europe, and many associations have a public policy for all their members (trade unions).

You have to pay attention to the validity period of the insurance on each trip. It can be as short as two weeks to months.

I think the most important part of travel insurance is health coverage and what coverage limitations there may be.

Also, be aware if you need to contact the insurance company first before seeking help. They may have contracted with specific doctors and clinics in their most frequently used locations and have direct billing. This is also to control their costs.

Countries may be excluded from the policies of some insurance products based on travel guidelines (not recommending travel) issued by the respective governments.

If you rely on an insurance product offered by a credit card, you need to know whether all or some of the trip expenses must be paid with it.

I have insurance policies of different types, from one trip to another that are valid constantly without having to return to Finland.

As some readers have probably seen from the Thailand Pass application examples I posted, current insurance is a by-product of owning an American Express Platinum card for the Finnish market.

You can see the initial coverage areas in the letter I have now attached to the application twice.

The benefits of my Amex Axa travel insurance in brief:

What does insurance cover?

See Insurance Terms for definitions of insurance coverage.

Travel Insurance Summary

Medical treatment and travel costs abroad

You will be reimbursed for any necessary medical, surgical and hospital expenses resulting from illness or accident while traveling. Compensation for permanent inconvenience or death caused by a travel accident is €75,000.

Flight Cancellation

If your flight is canceled, delayed or you have to cancel it completely, you can get a refund of up to 6000 euros for unused tickets and accommodation.

flight interruption

Trip interruption will be reimbursed for the reasonable costs of repatriation (and continuation of the journey) plus up to EUR 6000 for unused tickets and accommodation.

Personal baggage, money and travel documents

Up to €3,000 will be compensated for personal baggage lost, stolen or damaged during the flight.


Additional travel, food and accommodation expenses of up to €200 per person will be reimbursed in the following cases: delay in departure due to an accident or accident, delay in flight, train or ship, overbooking or delay of more than 4 hours.

Baggage delay

Compensation is 400 EUR/person if baggage is delayed more than 4 hours and additional 400 EUR per person if delayed more than 48 hours.

Car Rental – Theft, Damage and Liability

Compensation up to €75,000 for a stolen or damaged rental car (including any deductible).

Compensation and legal costs for damages to another person or property will also be compensated, up to a maximum of €750,000.

Legal and liability insurance

If you are sued as a result of a travel accident, you will be compensated up to €25,000 in legal costs and damages.

Compensation up to 1,000,000 euros for damage caused to another person or his property.


I’ve used travel insurance probably ten times over the past 20 years that I’ve been touring extensively. I don’t want to bother getting reimbursed for all eligible medical expenses unless the amounts are large enough.

It saved me a few thousand dollars twice, once in Los Angeles when I had a tonsil problem and in Rio de Janeiro, where I had a really bad infection and had to see several doctors 20 or so times.

Just to remind our readers that you need to file a police report if something is stolen because you may need to attach this to the claim

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